Wednesday, 24 September 2014

Progress Demonstration

Based on the Paper Prototyping, our user journey has been simplified and finalised. 



TASK FLOW DIAGRAM

WORK BREAKDOWN


Friday, 19 September 2014

Progress Update

Finding images on Trove is simple, but finding beautiful images that Expressit users might actually use involves a bit more than typing "happy".

In the physical design of Expressit I have been working on defining the categories, and the search terms that go along with that category (mood). I have had to use a lot of search operators. Mostly OR and NOT operators, as well as filtering the results to come only from a specific library (nuc:), such as Flickr ("YUF").

Searching for "happy"


An example can be seen above, where up to 10 of the returned images are great for "happy".

SEARCH: (sea world) -(middle OR 40 OR aerial OR unbalanced OR wall OR topsy OR connie) (nuc:"YUF")

With "happy" filling up and as we learn to navigate html5 canvas, it looks as though Expressit will soon be ready to say a thousand words!

Saturday, 13 September 2014

Paper Prototyping

During Paper Prototyping testing in the contact session, I acted as an Observer and conducted user tests and walkthroughs.

User tasks

Task 1 - Create and share a basic Expressit without publishing to server.
Task 2 - Start a new creation, spend time editing text, publish to server and download to device.
Task 3 - Start a creation and change your mind.

The tasks were kept broad to see if the interface was intuitive and users were encouraged to think aloud and speak their mind. This allowed for useful feedback and those who tested the prototype were generally verbal. Some asked a lot of questions, and others tended to comment on what they thought would happen.
When I give feedback to others, I tend to tell them what I expect to happen when I do something and then how I feel about the task that happened as I think this is the most useful feedback I would like from a user.

Our prototype was shown as though on a phone screen to make users feel that they were using a touch screen device. The tasks provided were clear and not too directional, allowing freedom to explore. We made several options available for the user to explore which was helpful in terms of response. These factors all contributed to the responses by users. 

Next time, I would adjust the tasks slightly to make them more personal to the user to get better feedback and facilitate the testing by adding an element of what the app is about. Task 1 - You just thought of a funny one-liner to reply to your best friend's message, quickly create and share a basic Expressit with them without saving to the Expressit server.
Task 2 - It's your cousin's birthday, send them a birthday Expressit and take time to explore the editing options. Publish your Expressit to the server, and download the photo to send to your cousin the next day.

Useful User Feedback & Suggestions:


  1. When the user clicks “Start New,” warn them that they will lose the current image (“Are you sure?”)
  2. On final screen, “Home” and “Start New” lead to the same screen.
  3. Be more clear about “our gallery” (use logo or “expressit”)
  4. Combine the publish and share screens (look at the app “Path” for inspiration on the sharing options)

These were the most useful findings because the users identified issues we had not considered, or had overlooked (point 1 and 2) and also helped clear up an issue we were worried about and debating as a team - the sharing message and screen (point 3 and 4).

Facial expressions, hand movements and pauses were also useful in the testing process, helping to identify areas that slowed down the flow of interaction when the users did not mention it by thinking aloud. It is also helpful when users state what they expected vs. the reality.

Other Feedback that did not serve useful was usually a result of asking users a question in too much of a leading way. For example, I asked one user why they paused at a certain screen and they responded in a way they thought I wanted to hear but when I rephrased my question, they explained the issue well.

Summary:

  • 4 out of 6 testers were slowed down by the Text screen


- 2 typed and waited, then realised to click Next

- 1 clicked enter then when nothing happened looked for Next

    • When creating a basic Expressit in the first task, 5 out of 6 users wanted to explore editing functions



    • 4 out of 6 users were confused by adding to expressit gallery



    - 1 user said they thought it was an error message at first
    - 2 users thought it meant their device gallery
    - 1 user said they always skip as a reflex





      • 3 out of 6 users mentioned that they liked the flow

      Monday, 8 September 2014

      Progress - Week 7

      Since the design process is ongoing and iterative, sometimes it's good to be reminded of the big picture.
      User personas and goals, as well as stories are useful in stepping back and having a benchmark to align to. People are going to be using your technology so how people work should be the biggest picture in your design process.

      In terms of the design of the text over picture editing app, I have been looking for more design inspiration and I feel that we are on the right track in terms of the design process. 


      I like the proposed logo design, and decided to make a colour palette based on it for possible use in the project.



      I am not sure why, but my original idea was never uploaded, Went through a rough 2 weeks and must have been a bit out of it, I had the draft for the blog but I thought I would put it up here. Individual concept:


      Thursday, 4 September 2014

      presenting: express it


      During the workshop this week, all the teams presented their concepts that use Trove content.
      The other teams had broad topics and while ours felt a bit smaller in scope, I believe it is a good fit our target audience and is achievable in our time frame for this project.

      The presentation did draw attention to the fact that we need to include Trove's name, which we had considered but not included in our design documentation.

      A possible solution could be to change the browsing page to read "images from Trove", with a link to the Trove website.

      The team is adjusting to working together and being involved. As many have been working on their own as business owners or entrepreneurs, it took some time for the team to find a harmony in working styles and accountability.